KRÜ Store Privacy Policy

Last updated: July 3, 2025

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as name, address and email.

When you browse our store, we also automatically receive your computer's IP (Internet Protocol) address in order to provide us with information that helps us understand your browser and operating system.

Email marketing: With your permission, we may send you emails about KRÜ Store, new products, and other updates.

SECTION 2 – CONSENT

How do we obtain your consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or process a return, we imply that you consent to our collecting and using it for that specific reason only.

If we ask for your information for a secondary reason (such as marketing), we will request your explicit consent or give you the opportunity to opt out.

How can I withdraw my consent?
If after accepting you change your mind, you can withdraw your consent at any time by writing to us at shop@kruesports.com or by mail to:
SLAK ESPORTS EUROPA SL – Costa Rica 6019, Capital Federal, Buenos Aires, CP 1414, Argentina.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – STORE

Our store is hosted on Shopify. They provide us with the ecommerce platform that allows us to sell our products and services.
Your data is stored through Shopify's system, on secure servers protected by firewalls.

Payments:
If you choose a direct payment gateway, Shopify stores your credit card data encrypted under PCI-DSS security standards.
Transaction information is stored only as long as necessary to complete the purchase and then deleted.

All direct payment gateways comply with the PCI-DSS standards set by the PCI Security Standards Council (Visa, MasterCard, AMEX, Discover).

For more information, you can review the [Shopify Terms of Service] (SHOPIFY TERMS LINK).

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers only collect, use, and disclose your information to the extent necessary to provide their services.
However, some platforms, such as payment gateways or processors, may have their own policies. We recommend reading them to understand how they handle your data.

Some providers may have facilities in jurisdictions other than ours or yours. For example, if you are in Argentina and your transaction is processed in the U.S., your information may be subject to U.S. laws, such as the Patriot Act.

Links:
When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we suggest you read their policies.

Advertising and analytics:
We use tools such as Google Analytics, Meta Ads, and email marketing platforms to analyze browsing behavior and show you relevant content. These services may use cookies or other tracking technologies.

SECTION 6 – COOKIES

KRÜ Store uses cookies to optimize your experience, analyze site traffic, and deliver personalized content.
Some cookies are essential for the operation of the site and others are used for statistical or advertising purposes.
You can configure your browser to block or delete cookies, but some features may become unavailable.

For more information, you can consult our Cookie Policy (under development).

SECTION 7 – SECURITY

To protect your data, we apply industry-standard security measures, such as SSL encryption and secure storage using AES-256 technology.
Although no system is 100% infallible, we comply with PCI-DSS requirements and apply additional standards to protect your information.

SECTION 8 – AGE OF CONSENT

By using this site, you affirm that you are of legal age in your jurisdiction or have the authorization of your legal guardian for your minor dependents to use the site.

SECTION 9 – YOUR RIGHTS

As the owner of your data, you have the right to access, correct, update, or delete your personal information. You can also object to or request the limitation of its use.

If you reside in the European Union, these rights are protected by the General Data Protection Regulation (GDPR) .
In Argentina, by Law No. 25,326 on the Protection of Personal Data .

To exercise these rights, write to us at shop@kruesports.com .

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes take effect upon posting on the site.
If we make substantial changes, we will notify you here so you know what data we collect and how we use it.

If KRÜ Store is acquired or merged with another company, your data may be transferred to the new owners to continue offering you our products.

SECTION 11 – LEGAL LANGUAGE

This policy was written in Spanish. In case of discrepancies between translated versions, the Spanish version shall prevail.

QUESTIONS AND CONTACT INFORMATION

To access, modify or delete your personal data, register a complaint or receive more information, contact our privacy officer:

Email: shop@kruesports.com
Postal address: SLAK ESPORTS EUROPA SL – Manila 56 bajos. CP 08034, Barcelona, ​​Spain.